Getting in touch with CHC is easy

To reach us by phone, call our Navigation Center  toll-free at:

We are available 8 am – 5 pm, Monday – Friday.

After Hours Care

CHC Patients who need care after regular business hours can call toll-free 1-866-614-4636. Inform the answering service agent that you need care and our on-call physician will call you back.

NOTE: Medication refills and appointment cancellations or changes can only be addressed during regular office hours.

Text us for medical appointments 

Using your mobile phone, text CHC at 805-361-8400 any time of day to schedule, change or cancel your medical appointment.

If after hours, we will contact you the next business day.

Medical records requests 

Please call our Medical Records department at:

CHC’s Service Excellence Hotline

We want to hear from you – you talk, we listen. Our Service Excellence Hotline provides a way for you to voice feedback, ideas, compliments or suggestions on CHC services. Just leave a message on our confidential voice mailbox by calling the Service Excellence Hotline at (805) 931-2668.

To inquire or apply for a position at CHC, please visit the
CHC Careers page.

Regulatory Notices

CHC is committed to providing safe and quality health care to all of our patients. If you have any quality of care or safety concerns, do not hesitate to contact our Quality Improvement Director at 805-931-2668. We will strive to address your concerns as promptly as possible. If after contacting us, you feel we still have not adequately addressed your concerns, please feel free to contact JCAHO by either calling them at (630) 792-5000 or writing to JCAHO at:

CHC is a FTCA Deemed Facility
CHC is also a Health Center Program grantee under 42 U.S.C. 254b,
and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

“This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.”

PLEASE NOTE:

If you have an Urgent, Severe or Life Threatening medical emergency, call 9-1-1 or go to the nearest emergency room for treatment.

Community Health Centers of the Central Coast (CHC) cannot provide a diagnosis or medical advice for an individual situation via this contact page.  Your physician who knows your medical history is the best person to provide that information.  If you are not a currently a CHC patient, and would like to be established as one, please visit our Locations page and call the health center nearest you for an initial appointment.