The 21st Century Cures Act is designed to make healthcare information more accessible and transparent. At Community Health Centers of the Central Coast, this information will be made available through documents posted by your care team in your CHCCC Patient Portal hosted by athenaHealth. These documents will appear under the “Care Summaries” section in your Patient Portal’s “My Health” tab.
Care Summaries refer to any documentation detailing a patient’s ongoing care or treatment. Please be aware that Care Summaries can include patient-facing notes and documentation used internally by clinicians.
It’s important to remember that it may take up to 3 business days for your clinician to complete and close your Care Summary.
Your clinician will notify you through the portal when the notes are complete. Care Summaries are available upon request if you do not have access to or do not use the patient portal.
You will have access to important health-related documents such as:
Encounter Summary – An encounter summary provides an overview of a visit with key chart data and may include notes intended for clinician use.
Procedure Notes – A procedure note includes details and notes about a medical procedure (like an x-ray, MRI, or colonoscopy).
Discharge Summaries – Your discharge summary from an area hospital will not be available from our team and you would need to reach out to the specific hospital where you were admitted to obtain those records.
Consult Notes – A consultation note is a note with an opinion or advice from another doctor or specialist.
Lab and Test Results – Please note that your lab and test results may appear in your portal before your provider can review them and make recommendations. Your provider will generally notify you once they have reviewed your results.
How does the 21st Century Cures change the way I receive healthcare? The 21st Century Cures Act is a federal law that allows you the ability to see your health care information quickly and transparently. If you use the patient portal you’ll be able to download your care summaries to enhance shareability with your other providers or family members.
How long will it take to see my care summaries in the portal? Although your care summaries and lab results may be available almost immediately or within a day or two, your provider may not have yet closed or reviewed your lab or x-ray results. In general, please allow at least 3 business days for your provider to review and make recommendations.
Can I download documents from the portal? After logging into the CHCCC Patient portal, select the “My Health” menu, and select “Care Summaries”. From “View Document”, you can print and/or download your selected document (s). Your documents can be downloaded in PDF format.
If I speak to my doctor or their team member by phone, will I see notes related to the call? Not unless your provider documents and publishes the call in your care summaries.
What if I do not have access to a computer or do not want to use the portal? If you do not have access to or do not use the patient portal, Care Summaries will be made available upon request.
How can I access my complete Medical Record? Contact CHCCC’s Medical Records department at 1-805-929-3211.